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  • Writer's pictureRachel Durham

A Step-by-Step Guide to Shopping for Products Recommendations on Our Online Shop


In the fast-paced world we live in, taking care of your hair at home has never been easier. Our online shop offers a curated selection of top-notch hair care products to pamper your locks. In this guide, we'll walk you through the seamless process of navigating our online shop, from searching for your recommended products to completing your purchase with confidence.


1. **Visit Our Online Store:**

Start by visiting our online store HERE. Navigate through the categories or use the search bar to find the specific home hair care products recommended for your hair type and needs. We offer all your favorite Keune products as well as other brands including Moroccan Oil and Living Proof.

2. **Create an Account or Log In:**

To enhance your shopping experience, you will create an account. If you're a returning customer, log in using your existing credentials. Having an account allows you to track your orders, save favorite products, and receive exclusive offers.


3. **Reset Your Password (If Needed):**

If you're a returning customer but forgot your password, no worries! Click on the "Forgot Password" link, and a reset email will be sent to you. Remember to check your spam folder if you don't see it in your inbox.


4. **Search Your Recommendation:**

Type the recommended product name into the search bar to find the exact items you need. If an item is temporarily unavailable, select the "notify" button to and we will reach out when it is back in stock.


5. **Add to Cart:**

Once you've found your desired products, simply click the "Add to Cart" button. Review your selections to ensure you have everything you need for a comprehensive home hair care routine. Click "view cart" to enter any promo code available and continue to checkout.


6. **Fill Out Payment Information:**

Proceed to the checkout page to finalize your purchase. Enter your shipping and billing information, and don't forget to choose your stylist's name under "Credit your professional for your purchase!".


7. **Review Your Order:**

Take a moment to review your order, confirming that you have the correct products and quantities in your cart. This step ensures a smooth and accurate transaction.


8. **Complete Your Purchase:**

Once you're satisfied with your selections, click the "Continue" button. You'll receive a confirmation email shortly after, summarizing your order details.


9. **Check Your Inbox (and Spam Folder):**

Keep an eye on your inbox for your order confirmation. If you've recently reset your password, make sure to check both your inbox and spam folder for the reset email.


Shopping for your recommended home hair care products on our online store is a breeze, offering convenience and quality at your fingertips. Follow these simple steps to embark on a journey of self-care, ensuring your hair gets the love and attention it deserves. Your luscious locks are just a few clicks away!



xoxo,

Rachel Rose

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